A long time ago I read this book that Alan leant me called The Universe is a Green Dragon. It wasn't my bag but I remember one thing I really liked. It said everyone is doing the best they can. That you shouldn't judge other people or get mad them because they are in their own place and other elements are preventing them from doing better.

I try really hard to keep this in mind but when I get email saying the sender's email is not working and would I please email them to find a work around I have to really wonder just how hard they are trying.